Shipping & Returns
📦 Shipping Info
All orders are made-to-order and typically ship within 2–5 business days. Delivery times vary depending on your location and shipping method:
- Standard Shipping (US): 5–10 business days
- Expedited Shipping: 2–5 business days
- International: 7–21 business days
You'll receive tracking info by email when your order ships. Please double-check your address before placing an order — we’re not responsible for incorrect addresses or customs delays.
🔁 Returns & Refunds
We accept returns within 30 days of delivery for non-custom items in original condition (unworn, unused, with tags and packaging).
Custom or personalized items are not eligible for return unless damaged or misprinted.
To start a return, email support@theimprintinator.com with your order number and reason. If approved, we’ll send return instructions. Customers are responsible for return shipping unless the return is due to our error.
🛠️ Damaged or Incorrect Orders
Let us know within 7 days of delivery if something’s wrong. Include a photo and order number — we’ll fix it fast.
💸 Refunds
Approved refunds will be issued to your original payment method within 10 business days after inspection. Shipping costs are non-refundable unless the issue is our fault.
Still have questions? Contact us here and we’ll help you out!